Privacy Policy
This policy explains what Life Ring collects, how we use it, and the choices you have — including our text-message (SMS) program, how consent works, and how to opt out.
Life Ring is operated by Circles Digital, Inc. (“Life Ring,” “we,” “us”), 264 Alexandra Dr #5, Mount Pleasant, SC 29464. Questions: [email protected].
What we collect
- Account info — your name, email, and phone number, used to create and secure your account.
- Your contacts — the contacts you choose to back up, so you can reach them from any device if your phone is lost.
- Lifelines — the name and phone number (and optional email) of the trusted people you designate to help you recover access.
- Usage & device data — limited technical information (e.g. app version, device type, timestamps) to operate and secure the service.
How we handle your contacts
Your contacts are stored encrypted and are locked to your account. We do not sell them, rent them, or share them for advertising. We use them for one purpose: to give you access to your own contacts when you need them.
To make device-independent recovery possible, our systems can technically access your stored contacts to deliver them to a recovery session you initiate. We are honest about this: we do not claim we are unable to access your data. We restrict that access to operating the recovery feature, log sensitive actions, and never use your contacts for any other purpose.
Text messages (SMS)
Life Ring uses text messages in two distinct ways, and we want to be precise about which texts come from you and which come from us.
Lifeline invitations — sent by you
When you add someone as a lifeline, the app prepares the invitation and opens your phone’s own messaging app so that you send it from your own number — like any other text to a friend. Life Ring’s systems do not send these invitations and do not text anyone simply because you typed their number.
Recovery alerts — sent by Life Ring
If you are locked out and start a recovery, Life Ring sends a one-time text to the lifelines who have accepted your invitation, with a link to help you regain access. This is the only text message Life Ring itself sends. A person consents to receive it when they accept your invitation; only accepted lifelines are ever texted by us, and we send marketing or promotional texts to no one.
Sample message (sent by Life Ring)
Alex, someone is trying to recover their Life Ring account and listed you as a lifeline. If this is expected, tap to help: https://lifering.help/lifeline/grant?…
Message frequency varies and depends on how often a recovery is started. Message and data rates may apply.
Opt-out (STOP) and help (HELP)
Anyone can reply STOP to any Life Ring text to stop receiving messages, or HELP for help. Replying STOP opts that number out of further Life Ring texts. For help you can also contact [email protected].
We do not share your mobile information
We do not sell or share mobile phone numbers or SMS consent with third parties or affiliates for their marketing or promotional purposes. Phone numbers are used solely to deliver the lifeline and recovery messages described above. We may share data with service providers (for example, our SMS delivery vendor) only as needed to send these messages on our behalf.
How we use your information
- To provide the service: back up your contacts and enable device-independent recovery.
- To secure your account and notify you of sensitive activity (such as a recovery attempt).
- To send the recovery alerts described above when you start a recovery.
- To comply with legal obligations.
Sharing
We share data only with service providers who help us run Life Ring (such as hosting, email, and SMS delivery), bound to use it only for that purpose; or when required by law. We do not sell your personal information.
Your choices & rights
You can view, export, or delete your data from the app. Deleting your account permanently erases your backed-up contacts. Depending on where you live, you may have rights under laws such as the GDPR or CCPA; to exercise them, contact [email protected].
Data retention & security
We retain your data while your account is active and delete it when you delete your account. We protect data with encryption and access controls. No system is perfectly secure, but recovery sessions are read-only, time-limited, and revocable.
Children
Life Ring is not directed to children under 13, and we do not knowingly collect their information.
Changes
We will update this policy as the service evolves and revise the “last updated” date above.
Contact
Circles Digital, Inc., 264 Alexandra Dr #5, Mount Pleasant, SC 29464 — [email protected].
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